E2 (Overload)

Prepared by:

 EH

Approved by:

 

Valid from:

 260428

Document no.:

 

Rev. no.

 


1. Error Overview

 

Definition: Output current from the generator is too high.

 

2. Symptom Checklist

  • Generator stops abruptly with an E2 code on the display. 
  • Visible or audible electrical arcing (sparks) within the treater station. 

3. Potential Root Causes

  • Electrode distance to base roller is too small
  • Flashover within station

4. Step-by-Step Resolution

  • Adjust electrode height to at least 1.5mm between the electrodes and the Base roller
  • Cable & Insulator Audit: Check HP cables and insulators for "carbon tracking" (black scorched lines). 
  • Inspect Roll: Rotate the base roll manually and check the covering for tiny pinholes or burns.
  • Moisture Check: In high-humidity environments, use dry compressed air to dry all insulators.

5. Escalation

  • If the E5 error persists after cleaning and inspection, please prepare an escalation package for Support@vetaphone.com:

  1. Photos Required: High-resolution images of the entire station.

  2. Detail Views: Close-ups of all insulators, HP cable connections, and the electrodes inside the cassette.

  3. Context: Mention if the error occurs immediately at startup or only at high power levels.